We take a customer-centred approach to everything that we do and we’re constantly exploring new ways of designing for innovation, testing the latest technologies and leveraging data strategies to help improve our clients’ businesses. Instead of selling time or services, we work with our clients across their top-line business objectives including:
- Increase sales
- Improve engagement
- Reduce operational inefficiencies
- Improve customer satisfaction
- Reduce calls to contact centre
One of the highlights from the past year has been our work with global law firm Taylor Wessing to reimagine their brand and lead their digital transformation. This has involved us developing a new brand platform as well as creating a completely new design system for the multilingual global website. Our collaborative approach involves working very closely with the firm in multiple jurisdictions to ensure that the outcomes we deliver are inline with business needs across the world. Another highlight has been our award-winning FB Messenger chatbot for Netflix’s Stranger Things.
In the last 12 months we’ve also started working with global workspace provider IWG, tech-recruiting platform Codility, Philip Morris International and NATS. We’ve also expanded our leadership team with a number of senior hires in tech, data, and finance.
|Financial Year||March 2019|
|UK Digital Fee Income (£)||6,651,187|