Course Details

July 31 2018 (9:30am – 4:30pm)
Etc Venues - Liverpool Street, London, United Kingdom
Kath Pay
1 day
$825.00 per attendee

Sorry, bookings for this training course are now closed.


Give your email campaigns an injection of fresh thinking in this fantastic email marketing workshop.

You’ll gain advanced, strategic email marketing training and get the opportunity to have your email campaigns reviewed by an industry expert who will provide practical tips for improvement.

Strictly limited to 10 places, the workshop allows for plenty of interaction and you’ll be able to bounce ideas off other experienced marketers.


If you feel you have covered the basics of email marketing, this advanced course will cover the key leverage points for strategic success and help you identify improvements to your current activity.

Fusing strategic email marketing training with workshop discussion time, the course offers a unique opportunity to bounce your own work and strategy off a group of experienced practitioners and reflect on your own campaigns through comparisons with others.

Course Requirements: Use of a laptop or tablet is optional.


Who should attend?

This course is ideal for experienced marketers or agency staff looking to move their email marketing campaigns on to a new level of sophistication. Well suited to people who have at least a year’s experience working on email campaigns and who are familiar with creating multi-part messaging, tracking and reporting as well as managing data for email campaigns.

How will I benefit?

Upon completion of this course, you'll be able to:

  • Adopt the very latest advanced email marketing techniques, strategies, tactics and technologies
  • Emphasise the importance of sophisticated testing and optimisation techniques to continually improve your campaigns
  • Understand the challenges faced by and practices used by your experienced email marketing peers from various industries
  • Use the latest trends, themes and insight

What will I learn?

Session One: Start at the beginning...

The state of email marketing and it's challenges. Building an effective email marketing programme, which includes:

  • Creating a strategy
  • Understanding the value of an email address
  • Building subscriber personas
  • Calculating the lifetime value of a customer
  • Utilising RFM (Recency, Frequency, Monetary) analysis

Lifecycle marketing - triggers and behavioral targeting, content and contact strategy

  • Growing your list - including offline, online, viral and data acquisition
  • Retaining your list - welcome programmes, preference centres
  • Winning back your list

Session Two: Creative and Optimisation

Designing for email, including:

  • Using wireframes
  • Designing for images blocked
  • Designing for the mobile audience
  • Landing Pages

Testing and optimising, including:

  • Understanding your results
  • Measuring the relevant metric

Sending the right email to the right person, including:

  • Advanced segmentation
  • Dynamic content

Writing copy for optimum conversions

Session Three: Last but not least...

  • Integrating email with other channels
  • What to look out for in the future...
  • Campaign critique and improvements

In-company training

This course can also be delivered exclusively for your team. In-company training ensures everyone is up to best practice standard and you'll benefit from a more open environment to discuss your most pressing issues.

For more information, please get in touch with the team at or call us on (UK & Europe): +44 (0)207 970 4167 or US: 212-971-0630.

We are a registered provider with the CPD Standards Office. Delegates completing this course may be issued with a CPD Certificate of Attendance, which can be used within their formal CPD record for a professional body, institute, or employer.



Kath Pay

CEO & Founder, Holistic Email Marketing

Kath lives and breathes email marketing and is one of the World’s Top 50 Email Marketing Influencers (Vocus, 2014). She devotes her time to developlng customer-centric ecommerce journeys using a holistic, multi-channel approach. 

Kath is recognised as one of the UK’s leading Email Marketers and heads up training for Econsultancy on Personalisation and Email Marketing.

Some of the retail and B2C brands she has either trained or helped are: Bally, Barbour, Paul Smith, Ocado, EE, Dyson, Marks and Spencer, Wallis, Schuh, Co-operative Group, Argos, Next, Asda, Jaeger, Mont Blanc, Expedia, Net-a-Porter, Secret Escapes, George, Dixons, Bookatable, ShopRush, Adobe, Facebook, VisitScotland – just to name a few.

Tutor for: Delivering Effective Email Campaigns, Email Marketing - Advanced


Etc Venues - Liverpool Street

Telephone: 020 7763 6805

Bishopsgate Court
4-12 Norton Folgate
E1 6DQ
United Kingdom

Google Maps

By Underground - Liverpool Street Station (Central, Circle, Hammersmith & City, Metropolitan lines).

For exits from all underground lines, follow signs for Liverpool Street mainline station. Once on the main concourse of the mainline station, head for Way Out 1 (Bishopsgate West), located next to Platform 14. Take the escalator or stairs up to street level and as you leave the station, turn left onto Bishopsgate and cross the road. After 500 yards as the road becomes “Norton Folgate”, you will cross a small road called Spital Square. Bishopsgate Court is the 2nd building on your right (the red brick building opposite the tall glass building). etc.venues Liverpool Street is on the 3rd floor. 

Course Details

July 31 2018 (9:30am – 4:30pm)
Etc Venues - Liverpool Street, London, United Kingdom
Kath Pay
1 day
$825.00 per attendee

Sorry, bookings for this training course are now closed.