Course Details

9:00am 23rd September – 5:00pm September 24 2013
ClickAcademy Asia Training Centre, Selangor Darul Ehsan, Malaysia
Richard Wong
2 days

Sorry, bookings for this training course are now closed.


UK's most popular social media marketing introduction course is now in Malaysia!

A 2-day complete course that introduces you to the power of social media marketing & online PR, with real-life international and local case studies. This is a great place to start understanding the impact of social media like Facebook, LinkedIn and Youtube on your business and how to take advantage of these opportunities for your business.


This popular 2-day course looks at the effects of social media on marketing communications and PR. Attendees will be able to evaluate their current approach to social media, reputation management and online PR. The workshop uses a mix of presentation, case studies, practice techniques, class discussions and role plays.

Click here to find out more about the course.

Who should attend?

The course is ideal for marketing professionals, management staff and business owners looking for an intensive introduction to using social media channels within a marketing strategy.

How will I benefit?

Upon completion of this course, you will be able to:

  • Understand how to align your social media strategy to your overall business objectives
  • Evaluate appropriate channels, content, tools, and techniques for your social media activity
  • Understand the risks of social media and plan effective strategies for online reputation management
  • Apply a rigorous planning process to all stages of the social media lifecycle
  • Measure success of your social media activity 

Course Fee: RM2,600/pax + 6%GST (HRDF Claimable)
(Register 2 participants or more to apply RM2,300 per pax + 6%GST)

FREE 3 Report Credits (worth USD695/report) for every course participant!

What will I learn?

This 2-day course covers:

Setting the stage

  • The social media landscape
  • Positive and negative case studies

The case for social media

  • Global and local trends
  • Implications for business and marketing

Social media channels

  • Major channels like Facebook and Twitter
  • Growing channels like Google+, Pinterest, Instagram
  • Other channels like photo-sharing

The development process

  • Building a social media marketing plan
  • Guide to content marketing and writing
  • Process for responding and engaging

The case for B2B companies

  • How B2B companies are leveraging on social media
  • Closed social media groups

Social Media Considerations

  • Social media policy
  • Social media resourcing
  • In-sourcing vs outsourcing

Social media measurement

  • The ROI in Social Media Marketing
  • Tools and Dashboards

PR implications

  • Link between social media and PR
  • Reputation and crisis management



Richard Wong


Richard Wong from Singapore is a Social Media practitioner and strategist. He is also a trainer with an Advanced Certificate in Training and Assessment and gives training in this area. He is passionate in helping organization to embark on Social Media with a firm foundation and on the right track to achieve the results that they desire.

With more than 2 decades of corporate and entrepreneur experience, he has an extensive market exposure from North to South Asia. Richard has an in-depth knowledge of how an organization operates from Human Resource, Customer Service, Public Relations, Events Management, Sales Management and Marketing. He has worked in the Retail, Industrial, Manufacturing, FMCG, Food, Services and Information Technology industries.

Today, his knowledge and experience allows him to integrate, implement and apply them to his Social Media methodologies. GisMo ConneXion, the firm he founded, uses these methodologies with great success for clients such as Cisco, Toshiba, Singapore Press Holdings, Thomson Medical, Asiatravel and many other small and big companies.

He has been interviewed on Singapore Official 938Live radio, quoted in AsiaOne and has given many talks in the subject of Social Media for major events such as the Malaysia Institute Accountants International Accountants Conference 2012 and the 5th Enterprise Development Centre Conference by Spring Singapore. He is also a nominee for the Singapore Spirit of Enterprise Award, 2012.

Tutor for: Social Media & Influencer Marketing - Singapore, Social Media & Influencer Marketing – Malaysia , Social Media and Online PR - Malaysia, Social Media and Online PR - Singapore


ClickAcademy Asia Training Centre

Telephone: +603-7803 6191

No. 31-3A, Jalan SS 23/15
Taman SEA, Petaling Jaya
Selangor Darul Ehsan

Google Maps

Course Details

9:00am 23rd September – 5:00pm September 24 2013
ClickAcademy Asia Training Centre, Selangor Darul Ehsan, Malaysia
Richard Wong
2 days

Sorry, bookings for this training course are now closed.