Econsultancy's specialist Digital Transformation practice helps the world's biggest brands to accelerate their journeys to digital excellence. We can help you too.
The world is changing faster and more profoundly than anyone could have predicted.
Every part of your business is subject to new expectations, competitors, channels, threats and opportunities.
Doing what you’ve always done is no longer an option.
What is Digital Transformation?
Digital Transformation helps companies identify the gaps between where they are and where they need to be, then closes them.
Digital used to be a siloed area of expertise – a set of skills locked up in the marketing or ecommerce department. Not any more.
Today, digital is moving into the heart of every customer-facing discipline: sales, marketing, service and beyond, powered by three drivers:
- The self-educating consumer empowered by search
- The connected conversation driven by social media
- The always-on economy powered by mobile
It’s not good enough to have a freestanding ‘digital team’ any more. Today’s winners will be the companies who weave digital into everything they do.
Our CEO Ashley Friedlein explains what Digital Transformation is below:
So how can Econsultancy help me?
Today’s leaders actively manage the journey to Digital Excellence. We work with you to address the four vectors of change:
- Your strategy - where should you be going with digital?
- Your people - what teams, talent and skills do you need to get there?
- Your processes - how should you change the way you work?
- Your technologies - what platforms, software and data strategy will serve you best?
Everything we do is designed to deliver maximum business impact.
Working with some of the world’s leading brands, Econsultancy helps to improve:
- Customer experience - improving engagements across all channels
- Return on investment - driving increased performance on key metrics
- Operational efficiency - doing more with less
- Business agility & innovation - responding to change and disrupt markets
What we do
We measure, plan and deliver your Digital Transformation.
Digital Transformation is a journey that’s different for every organisation. To enable delivery of your digital vision (or help you shape that vision) we’ve designed a comprehensive approach to tackle your transformation. Covering everything from strategic operational issues, down to specific marketing functions, we will work with you to achieve digital excellence.
- The assessment phase
Determine your business capabilities, team skills and priority targets
Using interviews, Alignment Workshops, surveys, benchmarking
- The transformation roadmap
The Action Plan for driving change –prioritized by impact
Attacking gaps across the four vectors: strategy, people, processes, technology
- The delivery programme
The Digital Transformation roll-out
Executing the programme, meeting business goals, costs and timing
Talk to us about an initial, no-cost consultation.Contact our Client Services Team on:
|EMEA:||+44 (0)20 7269 1450|
|APAC:||+65 6809 2088|
|Americas:||+1 212 971-0630|
or email email@example.com.