Digital Transformation

When the world’s biggest brands need to transform their digital capabilities, they turn to us. From one-off projects to a digital revolution, discover how we can support your business.

Why transform?

Meet your digital challenges head-on

Every part of your business is subject to new expectations, competitors, channels, threats and opportunities. Your customers’ needs are driving change and technology is constantly shifting. Today’s leaders actively manage the journey to digital excellence.

Transformation cannot happen organically.

How it works

How it works

Econsultancy’s Digital Transformation team helps companies identify the gaps between where they are now and where they need to be, then closes them. Whether you need to re-engineer every process and skillset, or simply move to a new technology platform, we’ll work closely with you to develop a completely bespoke programme, addressing on the way:

Your strategy

Where should you be going with digital?

Your people

What teams, talent and skills do you need to get there?

Your process

How should you change the way you work?

Your technology

What platforms, software and data strategy are best for you?

The process

“Because of Econsultancy’s access to the most up to date insight available and its reputation as a thought leader amongst advocates of best practice, we were able to trust its expertise when making key decisions.”

Head of Digital, Samsung Electronics Europe

Transform everything, or just one thing

Either way, we’ll help your business focus on its strategic goals – putting customer experience at the heart of your digital transformation. That could mean re-engineering every process and skillset, or simply moving to a new technology platform.

Consultancy support

  • Skills assessment
  • Digital maturity audit
  • Ecommerce performance audit
  • Channel audit
  • Digital transformation roadmap & toolkits
  • Digital transformation sprints

Learning programmes

  • Customised workshops
  • Senior leadership programmes
  • Innovation workshops
  • Playbooks
  • Webinars
  • Elearning
  • Digital transformation workshops

Stay up to date

“As a result of the training, HarperCollins has stepped into a new era – digital is playing a key part in campaigns – real creativity combined with clear metrics and ROI. We could not be happier with the outcome and I believe it is the starting point for the integration of digital across our business.”

Chief Digital Officer, HarperCollins Publishers Ltd

Digital transformation resources

Stay up to date with our latest digital transformation resources.

Why Econsultancy

How we stand apart

Three things that make Econsultancy the right choice for your digital transformation.

Worldwide reach

“Econsultancy has provided us with a unique training facility which we just couldn't facilitate internally. They enable us to be at the cutting edge of thinking in the digital sector and have formed a key part in our on-boarding process for new colleagues into the team.”

Senior Digital Manager, Lloyds Banking Group

We roll out global transformation programmes

Who we do it for

You’re in great company

We help some of the world’s leading organisations on their way to digital excellence.


From research to bespoke consultancy

Econsultancy has such a range of services, from basic blog commentary using its journalistic teams, to events that aim to broaden the distribution of its content with far more expert insight and visiting speakers. Then it has the nice things, the more colourful things, like awards. And also, what I’m just working with at the moment, that one-to-one consultation with the experts in your business.

I don’t see any other organisation providing that level of thought leadership.

David Paice Group Ecommerce Director, Merlin Entertainments Plc

Providing inspiration and insight for decisions

“All the content is intelligent, it makes sense. I know there are other competitors out there, but I trust Econsultancy – it’s the one place I recommend everybody to go to if they want to get up to speed with digital or they want to do any training.”

“For me, Econsultancy is an inspiration. It has definitely helped me throughout my career in making decisions.”

“When you think of digital, it’s Econsultancy, the others don’t even cross my mind.”

I probably couldn’t do my job without Econsultancy.

Seema Kumari Head of Digital Marketing, Hearst

Developing content strategy

“I like the consultants that Econsultancy has, the fact that they are not affiliated to any one group and they can pull in relevant people. I call them consultant ninjas – they seem to pull in the best within their field, which means you have access to a wide spectrum of people who are working directly for Econsultancy, but also outside as well. That has benefit as it offers a different perspective in terms of consultancy work.”

When Econsultancy come in, it’s always to achieve a business outcome. They have been successful in helping us evolve our content strategy which has a commercial benefit in terms of getting people to convert via content.”

I call them consultant ninjas.

Richard Dodd Director, Skype

Developing digital capabilities and gaining board buy-in

Econsultancy could service us at all levels; in terms of training new starters, refreshers, and senior people who could go back to the boardroom to get buy-in for business cases to move the digital sphere on.

Santa Marku Global Head of Digital Marketing, BSI
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Take action

Contact us and start your transformation

Talk to us about an initial, no-cost consultation. We’ll discuss your toughest challenges, outline our methodology and come back with a proposal.

From limited, tactical engagements (“Help! We’re terrible at search!”) to holistic, strategic transformation (“We don’t know where to start!”), there’s a cost-effective Digital Transformation programme perfect for you.