E-consultancy has just published a

User Experience Roundtable Briefing

based on a lively discussion which took place in London last month.

This mini-report is the latest in our series of roundtable briefings which are free to registered users, containing useful overviews of the relevant markets as well as statistics and resources.

To whet your appetite, these were some of the questions which were discussed at the user experience roundtable …

-) Where do usability and user experience fit into the bigger picture? What other techniques and methods are there for helping organisations to improve the customer experience?

-) Is it better to improve a website incrementally or should there be a start-from-scratch approach?

-) What can organisations learn from Facebook about delivering an engaging user experience?

-) Why aren’t people talking about accessibility as much as they were?

Download the User Experience Briefing here to read what was said.

Coming soon … an interview with Jesse James Garrett, president of

Adaptive Path