Trends Webinar: Customer Experience

Trends Webinar: Customer Experience

Event Details

Date
26th January 2017 (2:00pm – 2:45pm GMT)
Venue
Online
Duration
About 1 hour

This exclusive event is for subscribers only.

You need to subscribe to Econsultancy to be able to book a place on this event, plus many other benefits.

Subscribe now


Already a subscriber? Log in to book your place.

Overview

Econsultancy's Trends Webinar for January 2017 looks at the latest trends, data and best practice within customer experience. These insights come from Econsultancy's own research along with collated third-party data and statistics, hosted by our in-house research analyst, Lynette Saunders.

This webinar will cover:

  • The Key trends and challenges to building a great customer experience and understanding the customer journey emerging from our Econsultancy reports.
  • A Framework for managing your customer Experience
  • Best Practice Examples and Future Trends

After the session you will also have the opportunity to ask our analyst any questions in the Q&A session that follows. 

Program

2:00pm GMT / 9am EST(30-40 minute live webinar, followed by Q&A session with our hosts)

Who should attend?

Anyone interested in the topic of Customer Experience. 

Cost details

Free to all Small Business and Enterprise subscribers

Inquiries

If you have any questions or would like further details please contact us at subs.support@econsultancy.com

Event Details

Date
26th January 2017 (2:00pm – 2:45pm GMT)
Venue
Online
Duration
About 1 hour

This exclusive event is for subscribers only.

You need to subscribe to Econsultancy to be able to book a place on this event, plus many other benefits.

Subscribe now


Already a subscriber? Log in to book your place.