43% of users refuse cookies if asked to opt in

More than 40% of internet users refuse to accept cookies if asked to opt in when visiting a website, according to new data from QuBit.

However 99.9% give consent if they are simply notified that a site uses cookies. The data was compiled from more than 500,000 user interactions through QuBit’s Cookie Consent tool.

Since the new EU e-Privacy Directive came into force a few weeks ago, notification appears to be the most common method of complying with the law.

Rather than using pop-ups to explicitly ask users for their consent, retailers such as John Lewis, M&S and Amazon have simply made links to their cookie policy more prominent.

When the law was first published it was thought this approach would not be compliant, but the Information Commissioners Office has told us that it will be taking a lenient approach so it’s unlikely these sites will be forced to do anything different.

QuBit’s tool also has a third setting which assumes users are willing to accept cookies unless they opt out – in this case 99.7% of users gave consent.

Therefore, if the ICO eventually says notification isn’t enough, this data indicates that sites can still achieve nearly 100% permission from users by assuming implicit consent from all site visitors.

This is similar to the actions taken by the BBC and Channel 4, both of which assume users will give their consent as agreeing to cookies is the only option presented on their homepages.

Overall, the levels of consent achieved in the first few weeks since the cookie law came into force are encouraging and should allay the fears of those who thought users would opt out in droves.

However, it also shows that explicitly asking users for their consent could potentially lead to a high number of people refusing to accept cookies.

David Moth is a Senior Reporter at Econsultancy. You can follow him on Twitter or Google+

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Reader comments (8)

  1. Ed Hockey Ed Hockey

    Associate Director at OMD International

    10:15AM on 15th June 2012

    Just read an article about the launch of the Facebook ad exchange and something jumped out at me;

    'Facebook will place cookies on users’ browsers, which partner sites will use to identify members of the social network, Ta explained. Facebook will not offer a way for users to block these interactions; that will be the responsibility of the third-party partners.'

    I wonder if the ICO will be chasing up Facebook to make sure that they are compliant.....?

  2. Avatar-blank-50x50 David Moth Staff

    Senior reporter at Econsultancy

    10:20AM on 15th June 2012

    @Ed, I think I'm right in saying that Facebook is based in Ireland, so falls outside the ICO's jurisdiction. But that doesn't mean the Irish authorities shouldn't be chasing them up about it.

  3. Ed Hockey Ed Hockey

    Associate Director at OMD International

    10:24AM on 15th June 2012

    Is that the same for Google as well? I think their European HQ is Dublin as well, as is Microsoft's? I'm not trying to dob anyone in, I would just like to see the response/slap down that the ICO got when they tried to enforce this on Google, FB & MSN!

  4. Avatar-blank-50x50 David Moth Staff

    Senior reporter at Econsultancy

    10:27AM on 15th June 2012

    Even if the ICO did take enforcement action (which they won't), the big players could easily swallow the fines and carry on as normal. I think the ICO is more hoping that the stigma of being 'outed' will force companies to comply.

  5. Avatar-blank-50x50 Steve Clarke, Basel eBusiness Solutions

    12:30PM on 15th June 2012

    David/Ed Hi,

    FYI, the requirements were implemented into Irish Law with effect from 1 July 2011 and the ICO do have a Northern Ireleand Office based in Belfast, so it's in their powers to follow this up.

  6. Avatar-blank-50x50 Ed Lamb

    8:51AM on 18th June 2012

    If that's what QuBit's research says then that must be the case but anecdotally I don't know anyone who does anything other than hit the little cross in the top right (without reading the text properly) to get rid of the annoying cookie message that blocks your immediate use of the site you've gone too.

  7. Avatar-blank-50x50 Markus Jalmerot

    11:30AM on 18th June 2012

    Sites such as Nominet keep showing only one option: "allow cookies". Still, you have to press the button to accept. I can imagine it's not very efficient and would suggest doing like BBC instead.

  8. Avatar-blank-50x50 Ade

    4:34PM on 18th June 2012

    @EdHockey Do you have a link to that article about the Facebook launch? Could you post it please? Thanks!

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