{{ searchResult.published_at | date:'d MMMM yyyy' }}

Loading ...
Loading ...

Enter a search term such as “mobile analytics” or browse our content using the filters above.

No_results

That’s not only a poor Scrabble score but we also couldn’t find any results matching “”.
Check your spelling or try broadening your search.

Logo_distressed

Sorry about this, there is a problem with our search at the moment.
Please try again later.

Posts tagged with Design

free shipping casper

27 bold UX & design features from disruptive retail brands

Shopping online can be a refreshing and enjoyable experience. But consumers may have forgotten that fact, after years of using identikit ecommerce sites that are functional but drab.

Thankfully, challengers and disruptors in retail are imbuing their websites with brand character and providing a customer experience not far removed from a store visit.

8 comments
andrew clark

A day in the life of... a full stack designer

At Econsultancy we've recently been turning the spotlight on design.

So, for this week's Day in the Life, we caught up with Andrew Clark, a full stack designer at the digital agency DXagency.

0 comments
ibm

10 inspiring examples of design-led brands

Brands that employ design thinking are perhaps easier to spot than they used to be.

That's because we interact with many fast-growing digital businesses primarily through our screens.

So, for a service like Deliveroo (which delivers somebody else's product), aside from meeting the delivery person at the door, we know the brand purely as an app experience (and from noting the colourful riders in the street).

1 comment
gears

12 tips to help find the right UX and design supplier

If you're looking for an organisational guide to user experience and interaction design, look no further.

Econsultancy has just published User Experience and Interaction Design for Mobile and Web, a best practice guide available to subscribers.

0 comments
design

What is design thinking?

Is it a mindset? Or a process? Or just useless business speak?

Let's investigate the meaning of design thinking.

5 comments
clair byrd

A day in the life of... VP Marketing of a product design platform

Design, once overlooked by marketers, is quickly becoming an integral part of our discipline.

So, it's fitting that this week's Day in the Life interview comes from InVision, a design prototyping and workflow platform.

Clair Byrd is Acting VP of Marketing and Director of Content Marketing, so let's find out what she gets up to in a typical day...

0 comments
nationwide design studio

A look inside Nationwide Building Society’s new CX design lab

Nationwide Building Society (in partnership with cxpartners) has set up and launched a 30-person customer experience design team, Nationwide Studio.

The aim is to reinvent Nationwide's design culture and develop the next generation of customer experiences.

We caught up with Webster Garratt, Head of Digital Experience & Service Design at Nationwide.

2 comments
code computerlove

Should agencies eat their own dog food & build minimum-viable-product websites?

Does any agency design its own website as if it were a client product?

What should an agency website do? And how do we know if it's worth the effort?

3 comments
design

What is service design & who uses it?

Service and product design are in the ascendancy, becoming increasingly important within marketing and engineering departments.

Ashley Friedlein makes the claim in his trends for 2016, citing the number of consultancies and systems integrators that have made design acquisitions (see this Wired article for how IBM is beefing up its design creds).

Service design follows naturally from a focus on customer experience (as a central tenet of that dreaded term, digital transformation).

1 comment
chart

What does 'improving customer experience' mean?

Improving the customer experience is a goal for just about every business, but what does that mean and what challenges does it present?

Well, it can mean a lot of things and, as part of Econsultancy's latest Quarterly Digital Trends Briefing in association with Adobe, is identified as one of the biggest opportunities in the coming year.

So, what aspects of CX are companies looking to in 2016?

5 comments

16 awe-inspiring immersive websites

Lose yourself in a world of web design gorgeousness with these incredible online experiences.

Some are single-serve only, designed to help attract attention or investment. Some were built purely on a creative whim, designed to inspire others to experiment.

Others are fully immersive experiences, where you have to devote significant time to explore the highly detailed worlds on offer.

0 comments
Digital Cream 2015

Three key takeaways from our Mobile Experience Trends Briefing

Following Google’s 'Mobilegeddon' announcement earlier this year, creating a customer-friendly mobile experience has been at the forefront of many marketers’ minds. 

It was one of several key issues discussed at Digital Cream 2015, an exclusive invitation-only roundtable event where senior client-side marketers can learn from each other about the latest best practice, what’s working and what’s not.

0 comments