What to expect when buying media on retail websites

With the advent of shopping related media in the ad market today, it’s no surprise that many people have a hard time defining the right expectations for performance from their retail publishing partners.

 Not long ago, it was unheard of for a brand or agency to be purchasing digital media on a retailer’s website. However, with the amount of cross-channel shopping that consumers are doing, and with the amount of influence that websites have on in-store purchases, it’s no longer something brand advertisers can ignore.

Read more...

Posted 22 December 2011 11:28am by Jake Bailey with 3 comments

The lines are blurring between manufacturer and retailer

Check out this incredible graph below. Don’t worry, I can’t read it either, but what’s important is what the underlying data tells us.

RichRelevance data guru Josh Lemaitre pulled this information together and was kind enough to explain the results. The graph represents two category-leading nappy brands and their respective browsing patterns over a month on a large multichannel retailer.

Read more...

Posted 23 August 2011 09:49am by Jake Bailey with 1 comment

Optimising for your most profitable long-term customers

As hardworking e-commerce marketers, you might measure success using ROI, Customer Acquisition Rate, Net Profit, and so on. 

However, while these tactics are essential to the growth of any successful company, they don’t tackle the ultimate objective: managing campaigns to maximise customer lifetime value (LTV).

Read more...

Posted 21 July 2011 14:22pm by Jake Bailey with 2 comments

Brand advertisers beware: content sites are not always king

For most brands that buy media across the web, it’s clear that display advertising is one of the fastest-growing areas of the online ad ecosystem.

But what matters most to advertisers when choosing which websites for their ad campaigns?

Most media or brand managers will say that the bottom line is whether or not a website helps sell more product. The end goal is to move product. Period.

Read more...

Posted 07 July 2011 10:11am by Jake Bailey with 2 comments

Why your best social media strategy might be not having one

Facebook and Twitter have become powerful marketing tools for many brands. But where there are tremendous opportunities, there can also be serious risks.

I’ve watched with fascination as an increasing number of companies invest in social media marketing without pausing to think through the outcomes of this approach. This post reviews four good reasons why you should pause for thought as you embark on your own social strategy.

Read more...

Posted 04 May 2011 11:51am by Jake Bailey with 28 comments