Voice

Digital Shift Q3 2020 Chapter 4: Voice interfaces

Digital Shift Q3 2020 Chapter 4 – Voice Interfaces

Econsultancy’s quarterly Digital Shift report is intended as a guide to support strategic thinking. It is about delivering actionable insight on trends that will be significant in the short- to mid-term, and can be used to generate new ideas, improve business performance and stay ahead of the competition.

Five simple steps to unlocking effective conversational UI

Conversational user interfaces (CUI) give us the potential to communicate with machines simply and naturally, says Danny Bluestone, CEO of UX-driven digital transformation agency Cyber-Duck. These new kinds of interfaces should be easy for humans to adopt – and because of their ease, can make digital experiences more open, inclusive and accessible than ever before. There […]

Why are there still so few voice case studies out there?

The benefits for brands of being present on voice devices are assumed to be self-evident, helping them future-proof for what we are repeatedly told is a huge, up-and-coming channel. But if this is the case, then why aren’t more brands talking about the results from their voice applications?

woman in camo jacket looking at smartphone exterior

Quick Guide to Mobile Marketing Best Practice

A quick guide highlighting three key themes – personalising the customer experience, mapping the customer journey and planning for the age of assistance – to help marketers deliver better mobile experiences for their customers and improve the performance of their mobile marketing activity.

Amazon Echo, the voice recognition streaming device from Amazon

Are smart speakers making audio advertising more enticing?

According to Canalys, global smart speaker usage is forecast to grow 82.4% in 2019, rising from 114 million units in 2018 to 207.9 million this year. In the UK, specifically, the number of smart speaker users is predicted to grow 31.6% to 12.6 million also in 2019.