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Posts in Ecommerce

Napster considers sale options

Napster has hired investment bank UBS to review its options after receiving interest from potential buyers.

The once hugely popular music-downloading service said it was considering whether to sell up or form a joint venture, with potential suitors thought to include mobile operators or media companies such as Viacom.

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eBay sellers promise more protests

Angry eBay store-owners have vowed to continue their fight against fee hikes after the end of their five-day protest yesterday. 

A spokesperson for the Campaign of Rebuffed Ebayers, which asked sellers and buyers to boycott the site between Thursday and Monday, said it would be arranging more demonstrations to promote eBay competitors such as Ebid, Tazbar and Amazon.

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Red tape and protocol hinder web development

I have noticed a worrying shift in attitude in large companies which needs addressing.

Five or so years ago, our clients would use web analytics to continually carry out small tests on the website, measure the improvements and test again. This iterative web development process now seems to be hugely hindered by red tape and protocol.

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Stakes raised in online checkout wars

It's still early days but things are definitely hotting up in the battle of the online checkouts. 

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Google – the ultimate marketing tool?

With more 'toys' in the lab, Google could soon know what we listen to, as well as all the other information they can track (searches, clicks etc).

Will this become the ultimate marketing tool or the ultimate privacy nightmare?

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Digital music battle heats up

eMusic has announced plans to launch in all 25 EU countries in a bid to become Europe’s number two music downloading site behind iTunes.

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eBay protestors demand CEO's head, plan new strike

In less than a week’s time, eBay faces another boycott from its customers and store partners over fee hikes, changes to search listings and a growing number of rogue sellers.

But even before the protest kicks off, its organisers have serious doubts about whether their demands will be met.

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Classified ads rise in popularity

Traffic to the largest classified advertising websites has grown by almost 50% in the last year, according to new research.

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Survey highlights sites' sway over music tastes

Recent moves by social networking sites into the digital music business have been backed by a new report.

The 2006 Digital Music Survey, carried out by Entertainment Media Research, shows the likes of Bebo and Myspace have a strong influence over the way listeners’ discover and purchase music online.

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Waterstone’s relaunches site as Amazon deal ends

High street book chain Waterstone’s  has relaunched its website as part of a bid to revive falling sales.

A soft launch of the site took place this week, with new features including a book club, suggestion lists and video feeds from authors.

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Why do banks suck so badly at online customer service?

A couple of weeks ago I finally decided to ask Barclays why I was paying a monthly fee on an overdraft that I haven’t used for a long, long time.

I knew that finding an answer to this simple question could be a painful process, but I braced myself and set about to find out what was happening...

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Group cancels online Ashes ticket sales

Over 1,000 cricket fans have had their Ashes tickets cancelled after an investigation into second hand sales on the web.

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