Search marketing stats round up

Here's a selection of recent social media stats, taken from a range of sources, including Econsultancy's Search Marketing Statistics document, which forms part of the Internet Statistics Compendium, and other reports...

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Posted 20 November 2009 09:37am by Graham Charlton with 1 comment

Q&A: Gerrard Dennis of Simply Group on e-commerce

The Simply Group operates seven e-commerce sites in the UK, from SimplyScuba, to the recently relaunched SimplyBeach.

I've been talking to founder Gerrard Dennis about the challenges if running seven separate sites...

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Posted 20 November 2009 09:33am by Graham Charlton with 0 comments

How can etailers handle the Christmas rush?

Over the past year, we've seen a couple of examples of well known e-commerce sites being unable to cope with traffic spikes, mainly caused by sales.

This time last year, Debenham's website went down for around 24 hours thanks to the weight of sales traffic, while the Next website had to implement a queuing system in July thanks to a traffic spike.

But what can online retailers do to avoid such problems?

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Posted 18 November 2009 10:30am by Graham Charlton with 7 comments

Q&A: Andy Hobsbawm and James Alexander from Green Thing

Green Thing is a non-profit public service that aims to inspire people to lead a greener life. 

Founder Andy Hobsbawm and CEO James Alexander will both be speaking at Econsultancy's Online Marketing Masterclasses event tomorrow. (There are currently a few places left...)

I've been asking Andy and James about Green Thing's approach to marketing and social media...

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Posted 17 November 2009 09:45am by Graham Charlton with 3 comments

Q&A: Pluck's Stephanie Himoff on social media for publishers

Pluck provides social media platforms for brands and publishers, including News International, The Guardian, and Trinity Mirror.

I've been talking to Stephanie Himoff, who directs Pluck's European sales, about the company's social media tools, and how publishers can use UGC to drive traffic and increase engagement...

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Posted 13 November 2009 14:03pm by Graham Charlton with 1 comment

Q&A: Silence Media's Lee Henshaw on CPE v CPM

Silence Media is an agency which launched earlier this year, offering video banner advertising for the music industry, on a cost per engagement (CPE) basis. 

I've been talking to Silence Media founder Lee Henshaw about why he thinks that all banner advertising will use this CPE model within the next two years...

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Posted 12 November 2009 14:57pm by Graham Charlton with 0 comments

Site review: Virgin Trains revamp

Virgin Trains relaunched its website yesterday with an updated look and feel for the site, which apparently aims to 'convey the brand's new positioning of train travel as superior to other modes of transport'.

I'm not sure whether it does that, but it does look a lot better than the previous version. I've been comparing the site with the old version...

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Posted 12 November 2009 10:52am by Graham Charlton with 3 comments

Mobile news sites: best practice tips

Most of the UK's newspapers now have mobile versions of their websites, but many could provide a better range of content and user experience.

Here are some best practice tips for mobile newspaper sites...

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Posted 10 November 2009 12:06pm by Graham Charlton with 4 comments

Site review: Whistles.co.uk

Fashion retailer Whistles relaunched its website last week, and the resulting Flash heavy site is certainly different.

According to Whistles' Jane Sheperdson, 'We spent a lot of time researching best practice online. We then threw out everything we had learned, and just designed something that pleased us visually.'

This is an interesting way to approach the design of an e-commerce site, but what will the result be for the user experience?

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Posted 10 November 2009 11:20am by Graham Charlton with 52 comments

Outlook for online retail is bright this Christmas: survey

According to a new survey,  93% of consumers are planning to do at least some of their shopping online this Christmas, with 71% planning to buy more than half of their gifts on the web.

The survey by eDigitalResearch and IMRG reveals that more people are planning to shop online this year, and now that the threat of Royal Mail strike action has receded, there is some cause for optimism for online retailers.

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Posted 09 November 2009 13:26pm by Graham Charlton with 0 comments