{{search.results.count}} results {{searchFilter()}} {{searchQuery()}}
Loading ...
{{search.results.count}} results {{searchFilter()}} {{searchQuery()}}
{{ item.title }}
{{ item.short_summary }}
Loading ...
Enter a search term such as “mobile analytics” or browse our content using the filters above.
That’s not only a poor Scrabble score but we also couldn’t find any results matching
“”.
Check your spelling or try broadening your search.
This service is currently undergoing maintenance.
Please try again later.
Author: Ashley Friedlein
I started out working in digital TV and multimedia production. I then worked at the Financial Times on arguably the first commercial application of Video on Demand (1996) before getting involved with FT.com as a Producer / Project Manager.
In 1997 I moved to digital communications agency Wheel as the third person in the then 'internet team'. I went through the dotcom boom, seeing Wheel grow from 30 people to 450 in just 3 years, and was involved in launching sites for M&S, Abbey National, IPC Magazines, Autoglass, Channel 5, AMP etc.
Following the dotcom crash (which saw Wheel shrink back to a more modest 90 or so staff) I left and spent a very pleasant sabbatical year writing my second book in the South of France. I then returned to the UK and from June 2002 I have been running Econsultancy full time.
First we defined modern marketing, now we can train you in it
If you’re interested in what marketing is today, you may have already seen our Modern Marketing Model (M3).
What ‘data’ competencies does a modern marketing function need?
In our Modern Marketing Model (M3), ‘Data & Measurement’ is arguably the only completely new element introduced compared to previous models like the 4Ps. As it is new it is the least well understood and scoped.
Ashley Friedlein's marketing and digital trends for 2018
Each year I pick out marketing and digital trends and developments which I believe are interesting and will shape the industry and digital/marketing planning and thinking in the year ahead.
Looking at 2018 I have to say that I think pretty much all of what I wrote about in my 2017 trends piece still applies. So, either not that much has changed or I was ahead of myself last year.
Introducing the Modern Marketing Model (M3)
The increase in new channels and technologies has dramatically changed the environment in which marketers operate. But the way in which marketing is taught, understood and operates has not really changed.
This is not sustainable. We need a new unifying framework as a reference for what marketing has become.
What is digital transformation? [video]
My brother Joe asked to interview me about digital transformation for his 'Digital Brew' series. The guests get to choose between tea/coffee or beer. I went with beer.
Ashley Friedlein's marketing and digital trends for 2017
Every year I pick out digital and marketing trends and developments which I think will shape the industry and digital/marketing planning and thinking in the year ahead.
What can marketers learn from SaaS (software-as-a-service) businesses?
You may have noticed the rise in subscription services and business models – the likes of Spotify in music, Netflix in video and, of course, Dollar Shave Club in FMCG, which was recently bought by Unilever for $1bn.
On US-based My Subscription Addiction, a portal detailing available subscription services, there were 2,000 in operation as of March this year. And visits to subscription ecommerce sites have gone up 3,000% in the past three years. The average subscriber receives seven subscription packages and has at least 12 on their wish list.
12 seminal reads on why digital *is* different
The great debate about ‘digital’ rumbles on.
On one side, we hear that digital is everything and everything is digital, so it is now a meaningless term, but this week I am coming out fighting for the other side because digital is a force that deserves distinction.
It is the end of the beginning for digital. But is it the beginning of the end?
Ah, the death of digital... More than two years ago I wrote about the many ‘deaths’ of digital marketing and it felt like a tired topic then.
But still this is a hot topic, even if it has often morphed into full blown ‘digital transformation’.
Will conversational marketing become a reality in 2016?
Clearly it is not new to think of marketing as conversations.
In the Cluetrain Manifesto of 1999 Doc Searls and David Weinberger remind us that markets are conversations.
Ashley Friedlein’s 10 digital marketing & ecommerce trends for 2016
Each year I select digital trends and developments which I believe will shape the industry and digital marketing planning and thinking.
These are a personal selection, so are somewhat esoteric and likely skewed to those which most interest me.
And each year there seem to be a different number.
Chief Customer Officers (CCOs): A fad or the future?
In my previous article I looked at the rise of the Chief Digital Officer.
However, in that piece I suggested that the “transformer CDO” is very similar to the Chief Customer Officer, the latter also seeing a dramatic rise in popularity in the last two years.