Posts tagged with Spanair

Can brands perform random acts of kindness?

As Random Acts of Kindness week was earlier this month, it got me thinking: is this culture of kindness something that could cross over to how brands behave?

Are they already doing business by doing good? Social media makes it possible for brands to do ‘random’ nice things for customers (or fans or followers).

Is this self-serving? Or is it genuinely the start of something great?  

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